Private Sector& SME-s
Enterprise Resource Planning (ERP) Systems
- Streamlined operations for finance, HR, procurement, and inventory
- Cloud-based deployment for remote access and scalability
Customer Relationship Management (CRM) Tools
- Sales and marketing automation
- Customer support systems
- Personalized communications based on client behavior and engagement
Areas of Expertise
Through our Monitoring & Evaluation and Research & Learning (MERL) we apply quantitative and qualitative research towards evidence based policy formulation and strategic planning.
Our MERL services provide the eyes and ears in the territories in which you have an interest. Whether you are considering entry a particular territory or market, or assessing your current programme’s impact, MERL will supply you with information to understand, plan, assess and implement your initiatives – and inform subsequent activities. Farsight Africa has provided many coordinated MERL programmes where long-term patterns and trends have been tracked, as well as one-off snap shots that provide information and atmospherics for a given time and territory. Supporting our Public Sector Advisory services, Farsight’s MERL operates in specialised areas that include gender, labour, livelihoods, peace and democratic sectors. We also provide information specific MERL services to support commercial and business development.
Evidence based policy formulation and strategic planning
We conduct baseline, midline and end line surveys through a strong network of partners to generate knowledge and ideas for evidence based decision making and strategic planning.
These are augmented by our unique consultations with regional influencers and decision makers, focus group discussions and political and commercial stakeholders, depending on the scope and objectives of our clients. Our specifically developed software systems including NVivo, STATA and SPSS assist in quantitative analysis and reporting to support qualitative assessments and scrutiny.
Our Recent Activities
Among many past programmes, we have provided MERL services for AMISOM and UNSOM on citizen attitudes, for UNICEF on gender issues and for The World Bank to inform their Digital ID Inclusion programme in Somalia.
Areas of Expertise
Farsight Africa’s MERL services utilize quantitative and qualitative research to inform evidence-based policy and strategic planning. We offer insights for market entry, program assessment, and impact analysis, specializing in gender, livelihoods, peace, and business development.
- Evidence-based policy formulation
- Market entry and assessment
- Impact analysis and evaluation
- Specialized sector insights
Evidence based policy formulation and strategic planning
Farsight Africa conducts baseline, midline, and endline surveys, leveraging partnerships and consultations with regional influencers, focus groups, and stakeholders. Using software like NVivo, STATA, and SPSS, we provide data-driven insights for strategic decision-making and planning.
- Comprehensive survey methodologies
- Stakeholder consultations and discussions
- Quantitative data analysis
- Evidence-based decision making
Our Recent Activities
- Citizen attitudes analysis
- Gender-focused MERL services
- Digital ID inclusion
- Strategic development support
Business Intelligence & Data Analytics
- Real-time dashboards to monitor performance, sales, and growth KPIs
- Market intelligence and competitor benchmarking
- Data-driven decision-making tools
Enterprise Resource Planning (ERP) Systems
Enable SMEs to sell online with secure payment gateways, order tracking, invoicing, and customer portals for seamless digital commerce experiences.
- Online storefronts for SMEs
- Integration with mobile money, cards, and regional payment gateways
- Order tracking, invoicing, and customer portals
SaaS Business Applications
- Subscription-based tools for HR, accounting, CRM, project management
- Scalable to support business growth without high upfront costs
Cybersecurity & Risk Management
- Threat detection, endpoint protection, and secure access controls
- SME-friendly data protection solutions aligned with compliance needs
Digital Brand Visibility & Automation
- Social media analytics and engagement monitoring
- Email automation and customer journey mapping
- Content marketing and campaign ROI dashboards
